Return Policy

This Privacy Policy defines the procedure for collecting, processing, and protecting personal data of users of the namad.info website.

By using the website and making a purchase, the user confirms acceptance of this Policy.

1. Data Controller

Sole Proprietor:
Alina Andriivna Zabolotna
(Sole Proprietor, Group 3)

Tax ID: 3539408561
Legal address: 7 Stefanyka Street, Lviv, Ukraine
Actual address: Lviv, Ukraine
E-mail: info@namad.info
Phone: +38 096 528 97 10

The Sole Proprietor is the owner and administrator of personal data.

2. Data We Collect

We collect only the data necessary for the operation of the service:

first and last name (if provided by the user);

email address;

phone number;

order information;

technical data: cookies, IP address, device type, browser;

data required to process payments (through secure Visa/Mastercard systems).

We do not store bank card numbers. These are processed only by the payment system.

3. Purpose of Data Processing

Personal data is used for:

processing and managing orders;

providing access to digital products;

issuing invoices and processing payments;

technical user support;

improving website performance;

compliance with Ukrainian legislation.

4. Legal Basis for Processing

Data is processed based on:

user consent;

fulfillment of the Public Offer agreement;

compliance with Ukrainian legislation;

legitimate interests of the Sole Proprietor (service improvement, fraud prevention).

5. Data Sharing with Third Parties

We may share data only in the following cases:

payment systems (Visa, Mastercard, banking gateways) for payment processing;

email services (if the user subscribes to a mailing list);

government authorities only when required by law.

Personal data is not sold or transferred to third-party companies for marketing purposes.

6. Personal Data Protection

The Sole Proprietor ensures:

technical and organizational security measures;

use of secure connections (HTTPS);

restricted access to personal data;

encryption of confidential information within the system.

7. Cookies

The website uses cookies for:

traffic analysis;

saving user preferences;

operation of payment systems;

improving website stability.

Users may disable cookies in their browser settings.

8. User Rights

The user has the right to:

receive information about their personal data;

request correction or deletion of data;

withdraw consent for data processing;

restrict data processing;

file a complaint in accordance with Ukrainian law.

Requests can be sent to: info@namad.info

9. Data Retention Period

Personal data is stored for the period necessary for:

order fulfillment;

service operation;

compliance with legal requirements (accounting, reporting).

After that, the data is deleted or anonymized.

10. Policy Changes

The Sole Proprietor reserves the right to modify this Policy.
The current version is always available on the website.

11. Privacy Contact Information

E-mail: info@namad.info
Phone: +38 073 044 88 73

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